FREQUENTLY ASKED QUESTIONS

You’ve Got Questions - We’ve Got Answers

HOW DO I BOOK A TRIP?

Visit us on Facebook "ISSIA'S TRAVELING CO"
-Click the "Get Quote" button.
*Be sure to answer all of the automated questions*
-A member from our team will reach out to you via Facebook messenger from our business page to send out the inquiry form to you via email
*Be sure to fill out all information in order to be contacted for the next step
-Once the form is returned to us you will then pay the $10 processing fee
-After the processing fee is paid you will then be added to the queue to book your trip with ISSIA.

WHY IS THERE A PROCESSING FEE?

In order to get quote from us we charge a $10 fee that 100% goes towards your booking. Due to overwhelming amount of inquires, we have spent a lot of time giving out FREE quotes to individuals who weren't serious about booking with us. Therefore, this fee helps us assist serious travelers ONLY!

WHAT IS VIP PRIORITY BOOKING?

VIP PRIORITY BOOKING is a expedited services for clients who are ready to book ASAP,
Whats included?
-Expedited Services
-After hours customer service
-Faster responses
-Faster booking process
-1on1 booking with ISSIA
-Direct communication with ISSIA

HOW OFTEN DO YOU PAY THE VIP PRIORITY BOOKING FEE?

It is a one-time payment for each trip. It is not a monthly fee. You pay for the priority booking on a per trip basis. This service will expedite the booking process for each trip you add it to.

HOW LONG IS THE BOOKING PROCESS?

VIP PRIORITY BOOKING: 1-3 BUSINESSS DAY
REGULAR PROCESSING: 5-7 BUSINESS DAYS
*The process times can be delayed if clients aren't available at the time of initiated contact*

ARE PAYMENT PLANS AVAILABLE?

Yes for trips that are 45 days out or more a payment plan can be arranged.

DOES YOUR COMPANY BOOK INTERNATIONAL TRIPS?

Yes! we are able to book you a trip to any destination that you desire.

CAN A TRIP BE BOOKED FOR THE FEATURED DEALS THAT ARE POSTED ON OUR PAGE WITH DIFFERENT TRAVEL DATES?

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